Your Life Support
Do I need an internet connection to play?
Yes, all rides on SOL are via an internet connection. All rides are multiplayer.
What equipment do I need to play the game?
+ Heart Rate Monitor (ANT+ Compatible)
Where is the a game download link?
If you have purchased the game via the website you will get a download link in your email. If you did not get the email please contact us at email@example.com
What is an ANT+ dongle? Where can I get one?
It is a little USB device that you will need connect your trainer to the computer. It is the device that receives the signals from the sensors on your bike or your trainer and transmits to the game.
Can I use Bluetooth to connect?
If your Smart Trainer device is BLE FTMS compatibile then you can use Bluetooth.
If you are having issues connecting via Bluetooth in the future, we recommend moving to ANT+.
Can I still ride without a smart trainer or a power meter?
Yes, we support ANT+ and Bluetooth speed sensors too so you can still join, contribute to a colony and explore Mars without an expensive setup. You will still need a normal trainer or something to mount your bike.
Can I use a smartphone, tablet or AppleTV?
Sorry, we only support desktop/laptop PCs and Macs. AppleTV is currently being worked on. We will then be adding smartphone & tablet support.
What are the minimum system requirements?
PC or MAC
Direct X: Version 10
Video Memory: 1GB
Processor: 64 bit core i5 or better
Graphics: Geforce series 9 or better
Important question, does it connect to Strava?
Yes, otherwise how could you say it happened!
Do I need Life Support?
Can I wear my "I love Mars" bib & jersy kit?
How do I prepare for the weather?
Will it affect my allergies?
Maybe also wear bicycle clips to prevent dust climbing up the inside of your trousers and eroding you knees over the course of a long trip.
Is there anything else I should know?
What payments types are accepted?
We accept all credit cards or paypal securely on our website.
Can I get a refund?
Yes, we are happy to issue refunds if your payment was made within the last 30 Days.
We take your privacy seriously and will take all measures to protect your personal information.
How do I create a colony?
In SOL your Strava Club becomes your Colony. The activities from your club acitivites go towards building and expanding your Mars colony.
How do I join a friend while they are riding in game?
Join the game and in the control menu (top left hand corner) you will see a player list, click on your friends name and press JOIN. This will take you directly to your friends position, no need to schedule a place, just a time!
How do I schedule a time to ride with friends?
Use the Strava app to create an event inside your Strava Club (Colony). See Strava website for how:
Devices are not connecting.
1. Check your device has power.
2. Peddle the device as you try to search for it.
4. Check the device is working with another device or program.
Game performance is slow.
1. Reduce the overall graphics setting from high to low and turn down shadows.